afterglide
afterglide
Disjointed rantings from the cul-de-sacs of suburban Minneapolis-St Paul, Minnesota

Original photo by Michael Hicks. Used with permission.


Friday, May 01, 2009
Jeremy Gibbens

An apology to Tim F. (but not to Comcast... yet)

As mentioned in an update to the previous post, Comcast actually did call me to schedule the appointment after reading my blog post. They could not show up during my recommended window ending with "suck my dick pm," but they showed up bright and early, shortly after 8 this morning. Tim, the guy who left the original door tag and note in my mailbox, as well as a followup tag with a tongue-in-cheek note that started "Yes, another blue tag with red arrow...," was one of the guys working on fixing the issue. I felt more than a little sheepish since he and his note got caught up in my carpet bomb of rage that was the previous post. I apologized to him profusely, particularly since I was concerned that he may have got into hot water over the whole thing (he didn't). I explained that it was the customer service rep unceremoniously putting me on hold that set me off. He seemed to have a good sense of humor about the whole thing. I learned that I am quite the talk of the local Comcast office, and that my post directed him to visit Twitter for the first time. And while neither of the guys said it outright, I have a feeling that my account probably now has a note on it labeling me a "sensitive customer." At least that's our code word for assholes where I work.

So Tim, thanks for being a good sport, and thanks for not sticking tiny pins in my cable lines for revenge.

Humility,

-J. Swiggity Q. Afterglide Gibbens, I

P.S. Don't think this means I'll start thinking before I post. That would ruin the fun.

1 comments (leave yours):

  1. sleeper78 said...
     

    This is really funny. I like your carpet bomb of rage comment.

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