Fellow Flavor Fighter Ken down in Florida had a conversation with a manager of a Quizno's (one of the few fast food chains that carries fountain Diet Mountain Dew). This manager suggested not only complaining to PepsiCo, but complaining to retailers who carry Diet Mountain Dew, as well. If your local retailers get flooded with complaints, they will likely pass these complaints along to PepsiCo, who are now catching hell from two different sides.

With that in mind, may I humbly suggest (read: strongly urge!) you to write complaint letters to parent companies and managers of grocery and other retail stores that sell the new Tuned Up Taste Diet Mountain Dew. I would even more strongly suggest you call these managers or stop by and talk to them in person at the store. As with what we're finding comparing the email vs phone complaints to PepsiCo consumer relations, phone calls and personal conversations seem to call more attention than a letter or email. A letter can be skimmed and tossed into a queue for a prefab response. A phone call or face to face conversation takes time and attention. Now a company is paying an employee real money to stop to take several minutes out of their day to talk with you.

I can get the ball rolling for denizens of the Minneapolis-St Paul area.

Byerly's
Bloomington: (952)-881-6294
Burnsville: (952)-892-5600
Chanhassen: (952)-474-1298
Eagan: (651)-686-9669
Edina: (952)-831-3601
Golden Valley: (763)-544-8846
Maple Grove: (763)-416-1611
Ridgedale: (952)-541-1414
Roseville: (651)-633-6949
St. Cloud: (320)-252-4112
St. Louis Park: (952)-929-2100
St. Paul: (651)-735-6340
http://www.byerlys.com/contact.aspx


Cub Foods (owned by SuperValue)
http://www.supervalu.com/sv-webapp/contact/contact.jsp


Lund's Market
Edina: (952)-926-6833
Normandale Plaza: (952)-896-0092
Highland Park: (651)-698-5845
Minnetonka: (952)-935-0198
Plymouth: (763)-268-1624
Richfield: (612)-861-1881
Uptown: (612)-825-2440
Wayzata: (952)-476-2222
http://www.lundsmarket.com/contact.aspx

Rainbow Foods (owned by Roundy's)
Roundy's Customer Care
MS-2760
P. O. Box 473
Milwaukee, WI 53201-0473
866-742-6728
customercare@roundys.com